
Frequently Asked Questions
How long will it take to receive my order?
Since each piece is carefully prepared and inspected in our artisan studio, orders are processed within 1-2 business days. Once shipped, standard international delivery typically takes 5-8 business days. You will receive a confirmation email with full tracking details to follow your Pipop's journey.
Can I return or exchange my doll?
Because each Pipop piece is handmade in small batches, we currently accept returns for damaged or quality issues. If anything arrives wrong or damaged, contact us within 15 days — we’ll make it right.
Are Pipop dolls really made from real soybean pods?
Yes! Every Pipop doll is handmade from real soybean pods, carefully cleaned and naturally dried—each one unique.
Are they suitable for children?
Pipop dolls are best as collectibles or decorations. Recommended for ages 6+ with adult supervision.